FAQS

Here are some of the most frequently asked questions regarding the performance of Basinas.  We want you to understand how lovely your new basin will be.  If you want more information or have a question please call or e-mail us, we will be happy to answer you.

• Is the basin strong, will it break easily?
  No, it will not break easily.  It is as strong or stronger than commercially available sinks.  It's strength and beauty will last a lifetime.
  

• Will it fit?
  That's up to you!  Remember, do not cut a hole until your custom made basin has arrived.
  

• Will the color fade?
  Never! The color is fired onto the basin and will last as long as the basin.
  

• How should the basin be cleaned?
  Clean the basin as you normally would clean any sink but please don't use harsh chemicals or very abrasive cleaners or tools.  Be nice to the environment and the basin.
  

• Are matching tiles available?
  Yes, tiles are available.  See price list.
  

• Can standard fittings be used?
  Yes!  It is tested in the studio and guaranteed to work with standard fittings.  Just have your plumbing contractor install it as he would any basin.
  

• What is the difference between vented and not vented?
  Vented allows you to install the drain pop-up device.  Not vented requires a rubber stopper.  Either installation is usually OK.  Check code in your area.
  

• What if the size needed is not on the list?
  Call me, maybe we can do the size you need.  Let's talk about it!
  

• How long will it take to get a handmade basin?
  Usually no more than 8 weeks from the time of confirmation of your order.
  

• How can the color be seen before the basin is made?
  Just order the clay color chips and see for yourself, there are 16 colors to choose from. 

Sam Sweetman
Handcrafter Studios
Post Office Box 7626, Albuquerque, New Mexico 87194
505  867-9159